November 9, 2020

Lockdown Help from Community Office

Don’t feel alone without anyone to help or support you during Lockdown. Mashamshire Community Office staff and volunteers are still here Monday-Friday, 9am-3pm, Saturday 9am-1pm

We can help you with:

• Collection and delivery of your prescriptions and shopping
• Help finding someone to have a natter with over the phone
• Advice and support about Council services
• Choose a Jigsaw from our collection – delivery available if needed
• Access to a PC and internet by arrangement if needed
• Get your hands on a good read by phoning the volunteers at out Community Library

Call us on 01765 680200

Remember we will keep you up to date with the latest news about Masham too. Click here for info.


Good news….thanks to a wonderful Library volunteers, Mashamshire Community Library is open for browsing in person between 10:00am and midday, Mon-Fri.

This service is subject to the following:

Only 1 adult or 1 adult and 1 child will be admitted at a time so waiting downstairs may be required.
Face coverings must be worn unless you are exempt.
Hand sanitizing on entry is required and social distancing adhered to at all times.
Wheelchair access is available but please telephone prior to your visit – 01765 680204.

Please hand returned books to the volunteer greeting you at the main door



During Lockdown, we’re here Mon-Fri 9:00am to 3:00pm

The Community office building is not open to the public. However, there are still things we are doing…

• Community information – via phone plus e-mail & social media (see below)
• Travel & transport information via phone
• Community Library “Select and Collect” only more info here.
• Public access to a PC & Internet – Essential Use only and MUST be booked by phone
• Jigsaw lending library – phone to arrange.
• Help shopping, collecting prescriptions or someone to talk to, call 01765 680200.

You can keep in touch with the Community Office and receive news and updates via the following channels, please stay connected:

Facebook Group (for locals): Mashamshire Life Facebook Group
Facebook Page (for visitors): Visit Masham Facebook Page
Email Bulletins – You need to sign up to our mailing list here.

We are currently producing regular COVID-19 update e-newsletters for those who’s profile is Local Resident and or Local Business – you can access prior issues here.

Please pass the above information onto a family member, friend or neighbour who does not have access to the bulletin/social media but would find the information helpful.

Community Office Tel: 01765 680200

November 3, 2020

MCO AGM Meeting via Zoom – 3 Nov

In the circumstances, the MCO’s AGM meeting will take place via Zoom on Tues 3rd November at 5.30pm.

If you would like to attend, contact the Community Office on 01765 680200 or email

Meantime you will find reports and accounts online via the links below:

Previous Minutes 2019 click here

Accounts 2019/2020 click here

Treasurer’s Report 2019/2020 click here

Chair’s Report click here

September 9, 2020


North Yorkshire is heading for change in how Local Government is structures. The current County and District Council structures are set to be changed in order to create a single tier structure with an elected mayor and potentially reduced bureaucracy and a economic benefits.

NYCC and the leaders of the District Councils do not agree about how this should work. NYCC proposes one single unified authority and information about their proposals can be found here. Apologies for the quality of the document, we’ve had to reduce the quality to enable circulation.

The Districts proposed a split into two authorities, their explanation can be found here.

Both invite feedback and engagement from businesses and the public. Contact them directly or if you prefer, you can feed opinions back via MCO.

July 23, 2020

“Select & Collect” Library Service

Masham Community Library “Select & Collect” style lending starts from 3 August. You can access the forms to request books via the links below. Read more information about the new service here:

Download Word document to complete electronically here and then email the form to


View and print out a PDF version of the form here to complete by hand and drop off at the Community Office

July 2, 2020


The Community Office building is open to the public once again From 10am to 3pm weekdays and 10am till 1:30pm Saturdays. Public access is limited to certain parts of the building only. You will be asked to use hand sanitiser on entry; there will be screens on the counter and restrictions on handling leaflets and books. Social distancing rules mean we will be managing the flow of visitors and limiting the number of people allowed in at one time. Expect to be greeted at the door by one of our welcoming volunteers who will explain everything, but you may be asked to wait at busy times. We are open for:

• Tourist Information –info, advice & guidance for visitors
• Travel & transport information
• Printing, photocopying, laminating services
• Public access to a PC & Internet
• Advice on Harrogate & NYC Council Services
• Jigsaw library and second-hand book service
• Community Library “Click & Collect” service from 3 Aug

For anyone self-isolating, we can still help with shopping, collecting prescriptions or just someone to talk to – just give us a call.

In phase two of our plans, we’ll be opening Masham Community Library for “Click & Collect” style lending in August and Town Hall bookings and ticket sales will follow. We very much look forward to seeing you.

If you know anyone who is not digitally connected to local news, you can print a leaflet to give them here.

June 11, 2020


In normal times, Mashamshire Community Office provides a host of services from our small building in the old Police Station. From photocopying to shopping in the Blue Light Gallery, from Acorns Pre-School to the Community Library, from borrowing Jigsaws to PC access, and from Town Hall bookings to Tourism and ticket sales. The building has been closed to the public and we are working on plans to reopen, but ensuring the safety of staff, volunteers, locals and visitors across a range of activities is quite complex and we’re not going to rush it. Acorns is now partially open and we’ll be phasing in other activities over the coming weeks and months – we’ll keep you posted as we progress.

In the meantime, it might look like we’re closed, but we’ve been working hard from behind closed doors throughout the lockdown. All these services are still available:

  • Call us if you need help picking up a prescription
  • Call us for shopping if you are isolating
  • Contact us if you need someone to talk to
  • We keep you connected with these regular email bulletins and via our Mashamshire Life Facebook Group – both run by volunteers
  • We maintain info on the website including the latest on local businesses
  • Providing visitor and tourism info – via phone, or our Visitmasham Facebook page
  • We can sort your printing, photocopying, laminating or provide you with jigsaws and reading matter – all are still available, but by appointment

Please call to access any of these services – 01765 680200, Monday-Friday, 10am till 3pm or email

June 3, 2020


The Community Office Manager Hayley Jackson goes on maternity leave next week.  While shielding at home and limited to working 10 hours a week in evenings due to child care, Hayley has steered us through the developing crisis so far.  Though all our usual functions stopped with the lockdown, Tosh and Sue have been at the end of a phone, 5 days a week, responding to calls from local people isolating at home, connecting them with volunteers to collect prescriptions, shopping and any other support needed. Meanwhile, regular MCO volunteers, Roger and John have kept the flow of news and information flowing out to the community via this email update and social media. Thanks and best wishes go to Hayley and we look forward to news…

Maternity Cover – Welcome to Sarah

Good news!  We are delighted to welcome Sarah McCourt who will be covering Hayley’s maternity leave.  Sarah joined the team on 25 May as MCO Manager.  Many will already know Sarah as she has lived locally in Fearby for nearly 20 years and her 3 children, now 20, 18 and 17 years old, attended Masham and Kell Bank Primary Schools and have been involved in many local groups.

This is a challenging time for Sarah to be taking over – it’s rather tricky to hand over normal operations when nothing normal is happening!  Thankfully, Sarah’s prior knowledge and connections in Masham will be a great help and she is supported by Tosh and the rest of the volunteers and Trustees.  Sarah will be working four days a week and as guidance for leisure and tourism sectors emerges, she will be guiding the Community Office through the process of planning for reopening and a whole new version of “normal”.  We look forward to opening our doors again so everyone can call in and say hello.



It’s Volunteers Week 2020 this week – an annual celebration and chance to say “thank you” for the contribution made by volunteers right across the UK. There was never a time to be more grateful and appreciate the value of volunteering than during this COVID-19 crisis.

Throughout the year, Mashamshire Community Office and Community Library depend on the experience and time, generously given, by its team of nearly 30 volunteers. But since the lockdown, an unprecedented number of volunteers have been needed to support folk who were self-isolating or shielded at home. The shout-out for Mashamshire volunteers in March didn’t disappoint – we now have 50-70 wonderful volunteers helping us out. Although our building is closed to the public, there has been lots to do…

  • Liaising with NYCC and other official bodies to find out official advice and info for our community
  • Taking calls for help, dealing with enquiries, and coordinating volunteers
  • Collecting and delivering hundreds of prescriptions, shopping and other errands
  • Researching and preparing these news updates every day – keeping everyone informed, including local business news
  • Publishing relevant info on the Mashamshire Life residents Facebook group and the Visitmasham visitors website and Facebook Page
  • Keeping MCO going behind the scenes – like other local businesses, we’ve been unable to earn vital funds from our usual activities so applying for government funding help has been a lifesaver

With only 30 paid staff hours per week, this would not have been possible without our volunteers. We estimate that during lockdown, our Mashamshire volunteers are contributing at least 248 free voluntary hours each week! Amazing – thank you.

Of course, this isn’t the first time that Masham’s Volunteers have stepped up in a crisis either…. Over 200 year ago, word went out that Napoleon had invaded, and the Masham Volunteers rallied behind Captain William Danby of Swinton Park and marched out to meet the foreign invader. They got as far as Thirsk before they discovered that the beacons had been lit by mistake. It had all been a false alarm! Sadly, we can’t say the same for the current crisis!

How to get involved – now and for the future
All the efforts of Mashamshire volunteers so far have been appreciated and will still be very much needed as the recovery phase develops and beyond. As our community and our businesses begin to work out the new normal and how to repair the damage done by the crisis, Mashamshire Community Office will be there to help. If you would like to get involved by volunteering your time and experience now or longer term, please do get in touch –
Phone 01765 680200 or email